Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure.
In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:
At Salon Vibe we strive to ensure every guest leaves feeling confident and happy with their service. If you are dissatisfied with your experience, we offer complimentary service adjustments within two weeks of the original appointment when scheduled with the same stylist. Adjustment appointments are booked similarly to regular services, though exceptions may be made if your original stylist is unavailable or if you prefer to see a different team member.